CCBI seminar series
The CCBI seminar series features monthly presentations by leaders in their respective research fields. The series covers issues concerning both behavioural insights as a policy tool...
Consumers do not switch financial product providers as much as they could, despite the potential benefits of doing so. This is an issue that merits policy attention and deeper investigation. This study focussed on switching in payment accounts and mortgages, exploring the reasons why consumers do not switch and possible behavioural remedies.
More information and links
| Authors | |
| ISBN | 978-92-76-18449-2 |
| DOI | 10.2874/765540 |
| Available from | 30 Nov 2020 |
| Knowledge service | Metadata | Behavioural Insights | Behavioural insights for finance |
| Digital Europa Thesaurus (DET) | consumer behaviourfinancial servicesbanking policy |
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